My days begin and ends with work Prioritization, Stakeholder and Value management. A few glimpses from my current job diary @smartshift.

Manage Programs (set of projects) elegantly, as the Senior Program Manager (SAP S/4HANA custom code Transformation, Custom Code Carve-Outs,  Unused Custom Code Deactivation, ABAP custom code vulnerable Security fixes and/or E2E Transformation)

Stakeholders: COO/Delivery Head, Finance Directors,  Client/Teams, SPOCs, Solution Architects, ABAPers and Automation Tool Experts

• Project handover from internal Sales and Solutions: SoW (Scope, Contract Value, Timeline), Project budget estimations

• Prepare list of Stakeholders and their critical Goals out of the project i.e. Critical Success Factor

• Prepare Project Plan and Checklists alongwith expected Date/Time of completion

• Onboard and Kick-off Internal Project Team (update Resource Manager in case of any change in plan)

• Kick-off with Client: scope confirmation, pre-requisites, align smartShift project Timeline with global Client project Timeline,  set expectations and clients roles and required actions

• Share Weekly Status Reports and Steering Committee meetings during the active phase of the Project

• Ensure Target system Handover from Client along with User Login credentials, Access / Authorizations, Transports for smartShift work

• Begin the Custom Code Automated Transformation to target system utilizating services of internal Tool Experts (~80% of custom code Transformation work finishes here)

• Trigger Revenue Recognition

• Handover the sytem to internal single point of contact (SPOC)  ABAP Lead to manage remaining manual efforts (~19% of the custom code Transformation work finishes here)

• Handover the system to Client alongwith the remaining functional work,  for remaining action (~1% of the custom code Transformation work finishes here)

• Get Clients official Acceptances of System Handdover and trigger relevant Invoicing

• Stay on top of the progress of Unit Testing issues/bugs and support issues arising in smartShift scope (my projects, the Issue count remained in single digits)

• Post Delivery of System to Client, Receive perfect Net Promoter Score from the Client

• Manage support  during Transport movement to new QA and PROD

• Manage support during Go-Live

• Manage support during Hypercare

• Get Clients official Final Acceptances of Project Completion and trigger Final Invoicing

Keep organization's operation running smoothly, as the PMO of the organization

Stakeholders: COO, CFO, Finance Controller and Directors,  HR managers, Delivery Project Managers and Timesheet Users

• create and maintain Project Cost Estimation Template, which is used by Sales, Solution and Project Manager to estimate Project cost and suggest minimum Project Total contract value. This is used during Pre-Sales Phase

• manage User access in our Project Management ERP Tool

• create the project in our Project Management ERP Tool and handover to assigned Project Manager to lead the show

• manage the requirements to enhance the Project Management ERP Tool and ensure implementation through an external partner

• along with Finance Department, ensure Revenue Recognition and Invoicing is running smoothly

• ensure automation Generation of Project Reports being sent out to relevant stakeholders. The reports such as Resource Utilization, Project Budget versus Actual Costs, Timesheet Submission, 

• develop and maintain Google Workspace Automated Human Resource Performance Management Tools to support internal HR Department

Keep organization GDPR compliant 24x7x365, as the DPO of the organization

Stakeholders: whole organization

• create and update personal Data Map Flow

• maintain register Record of Processing Activity (ROPA)

•  contribute and maintain signed GDPR agreement with Clients

• review and act on any requests or complaints related to personal Data security